Feedback & Suggestions

We expect quality teaching, resources and facilities for every student in order that they may achieve their full potential. Working together will give us the best chance of supporting the student during their time at Flagstaff Hill Primary School and we welcome your feedback and suggestions.

We also recognise that at times, unexpected issues can arise.

If you have a concern, we welcome you to:

  • Firstly, speak with the person concerned
  • If you are not satisfied with the outcome, speak with a staff member in the leadership team
    • Note that it is at this point where the concern will be treated as a formal complaint and as such be recorded in accordance with Department for Education procedures. Complete the Site Complaint Record
  • If you are not satisfied with the resolution or process, you can make contact with Vonnie Dolling, Educational Director, Department for Education on 8207 3801 or visit the Department for Education website

Page last edited: July 23, 2020